Frisco Inn on Galena

‘Relax, Reconnect, Recreate and Rejuvenate’

Vision & Mission

The Frisco Inn on Galena, with its unique sense of history and place, is devoted to creating enduring relationships with and between our guests and team members, by providing highly personalized service and gracious hospitality, in a tranquil, Relaxing, non-pretentious ambiance, with a refined, understated elegance.

Our greatest asset, and the key to our success, is our team of Innkeepers and Staff. We believe that true world-class experience is achieved when an Inn combines the traditions of its local community and environment with exceptional personal service.

We believe each of us needs a sense of dignity, pride, and satisfaction in what we do. What we do is our chosen lifestyle. Because satisfying our guests depends on the united efforts of all our team, we are most effective when we work together cooperatively, respecting each other’s contributions and importance.

Frisco Inn Vision

To have our property known and remembered with memories that last a lifetime; to create firsthand experiences for our guests and staff that they will treasure always; and to be their destination of choice. We are devoted to being an Inn where our guests can Reconnect with themselves, their traveling companions, and new-found acquaintances.

Frisco Inn Mission

Frisco Inn, with its unique sense of history and place, is devoted to creating enduring relationships with our guests and team members by providing highly personalized genuinely caring service, and gracious hospitality in an informally refined, elegant, mountain setting. Our core values center around our authentic concern for our guest’s well-being and our desire that each guest departs with a heightened sense of Relaxation, satisfaction, and happiness.

Our Values

Pursuing this mission is a resolute team of talented individuals. Knowledge and passion for exceptional, personalized service are the foundation upon which our experiences are defined.

Excellence

We perform at extraordinary levels. We meet our guests’ needs as a matter of principle. We are amazed at the aloofness of the travel industry throughout most parts of the world, and we vow that our patrons will all feel appreciated and pampered, and no one will ever feel neglected, as a guest of the Frisco Inn.

Tradition

We embrace and reflect the heritage and traditions of our location and community, with its focus on outdoor Recreation; blended with the historic roots of our town and area, and our many years of hosting our guests.

Service

We consistently anticipate, stay attuned with, and are responsive to, the expressed and unexpressed wishes and needs of our guests.

Communication

Communication between each staff member is a vital component. To explain each task and responsibility in a manner each individual will understand, and to verify comprehension of the task at hand. Staff members have the responsibility to communicate effectively with guests and team members alike.

Empowerment

We exercise good judgment and act to create unique, memorable, and personalized experiences for our guests. Our staff members each take ownership through empowering our team to resolve guest issues with solid situationally focused, balanced logic. We are a solutions-based organization.

• To be a solutions-based organization means our Inn is focused on addressing and solving the specific problems or challenges faced by our customers and staff, rather than just offering pre-defined products and services. Our core mission is to provide tailored, innovative, and flexible solutions that meet the unique needs of our guests, which creates measurable value and fosters long-term relationships.
• This comprehensive approach ensures the best experience for our guests and staff by balancing the unique needs of each individual guest and team member, with the development of policies, procedures, and guidelines that also consider the collective needs of all our guests and staff.
• Being a solutions-based Boutique Inn means having the focus on delivering tailored, problem-solving results that add to the value of the experience for our customers.

Innovation

We continuously seek opportunities to apply creativity and improve our services and products.

Teamwork

Our team members are here to ensure the highest quality guest experience and to motivate each other through support and mutual respect to help each other achieve our individual goals and the goals of the Inn.

Growth

We value every individual’s contribution and personal growth within the company.

Integrity

We always treat everyone with dignity and respect. We do what we say we will do and are honest and fair.

Community

We will take an active role in service to our community.

Success

We are committed to the collective success of our hotel in Colorado. We take pride in what we do which is illustrated in what we provide: our guest experience, our product, our mindfulness centered around an impeccably clean facility, and our service. It is much more than what we provide. It is how we provide it… that we vow that all our patrons will feel pampered, and no one will ever feel neglected, as a guest of the Frisco Inn. Each of our guests should be Rejuvenated as they travel throughout the journey of their stay with us at the Inn.

Continuous Improvement

We are innovative and utilize best practices to continually improve our management techniques, and the quality of our products and services.